YMCA of the North App

The YMCA of the North App helps you stay active and connected. This free app puts you in control of your YMCA experience, making it easy to find classes, manage wellness registrations, and access resources that support your goals.

Beginning March 2025, many features of the YMCA MN app will begin migrating to our new YMCA of the North app. During this transition, both apps will be available, each offering different features.

Note: EGYM functionality will remain in the YMCA MN app for now.

YMCA MN App (EGYM)

• Find your favorite Group Exercise classes
• Access gym and swim schedules
• Track smart workouts with EGYM
• Link your favorite smartwatch or fitness tracker
• Display your barcode to check in

YMCA of the North App

• Book Small Group and One-on-One Wellness Experiences
• Manage your reservations
• Purchase Wellness Products
• Access facility, gym, and swim schedules
• Display your barcode to check in

Go to the Apple App Store or Google Play Store and search “YMCA of the North.” There are a lot of YMCAs out there, so make sure you find the right one. 

The New YMCA of the North App is free to download and use!

The app works on iPhones, iPads, Android mobile phones, and some tablets. We recommend you access it on a mobile device as the app is optimized for those devices.   

Watch this How to Login video or follow the instructions below:

1. Create Your Account — Open the YMCA of the North App on your device.
2. Sign In with Your Email — Enter the email address associated with your YMCA account. You will be directed to enter your password. On that screen, click "Forgot Password."
3. Check Your Email for a PIN — Look for an email from YMCA of the North containing a PIN code. If you don't see it, check your spam or junk folder.
4. Enter the PIN in the App — Type the PIN code into the app when prompted.
5. Create Your Password — Set up a secure password for future logins. Confirm your password and complete the setup.

After this, you can log in anytime using your email and new password.

Watch this How to Make Reservations video or follow the instructions below: 

SMALL GROUP WELLNESS EXPERIENCES

1. Navigate to Group Experiences
   1. Open the app's main menu and select Experiences.
   2. Choose Group Experiences.
   3. Filter by location or view classes from all locations.
   4. Select a specific day and/or filter by class type.
2. Make a Reservation
   1. Once you find a class, click the Reserve button next to it.
   2. You will be automatically added to the class roster if you have an active subscription or purchase. A pop-up will notify you if you don't have an active subscription or single session.
   3. Click OK, then select the Purchase Here button (purple) below the Reserve button. This will redirect you to our website, where you can purchase a single session or subscription.

Note: Purchases may take up to 4 hours to sync with the app. If you need immediate assistance, please contact Customer Service to schedule your class sooner.

INDIVIDUAL WELLNESS EXPERIENCES

1. Navigate to the Experiences Section
   1. Open the app and go to the Experiences section.
   2. Select the Individual tab to view individual experiences.
2. Schedule an Experience — Choose your desired experience and click Book. If you don't have an active membership, you will see the following options: Purchase and Schedule.
   1. Purchase — This will redirect you to our website to purchase a subscription or package. Note: Purchases may take up to 4 hours to sync with the app. For immediate scheduling, please contact Customer Service.
   2. Schedule — View available experiences by location, or filter based on preferences. You can also request information about specific experiences or view trainer/practitioner bios.

The YMCA of the North app will provide the most straightforward and seamless booking experience. However, you have other options:

• One-on-one experiences can also be booked at your local Y.
• Small Group experiences can be booked on our website or at your local Y.

Plans Changed? No problem.

1. Go to My Reservations — Open the app and find your scheduled experiences.
2. Select the Reservation — Click on the reservation you wish to cancel.
3. Cancel the Reservation — Follow the on-screen instructions to complete your cancellation.

A schedule of upcoming classes is accessible from the home screen under "Group Experiences" or via the "Experiences" tab at the bottom. It shows all Small Group Wellness Experiences, including times and availability.

Click on a class you'd like to favorite. In the upper right corner, tap the star icon to save it as your favorite.

• Small Group Experiences—Includes Pilates Reformer, Bootcamp, Community Acupuncture, and more. The drop-down menu at the top right of the group experiences section allows you to filter categories. Click on a class name to view a description, including difficulty level, duration, and class expectations, which will help you select the class that suits your fitness goals.
• One-on-One Wellness Experiences — Includes Personal Training, Acupuncture, Health Coaching, Nutrition, Reiki, Thai Yoga Bodywork, and Massage. Scroll down the page within the individual experiences section to see all categories.
   

• Viewing Account Information — Access it by clicking the three lines in the upper left corner, then select "Account" towards the bottom.
• What You Can Update — Change your home location and password, view terms and privacy policy, log out, or delete your account.
• Data Storage — Your data is stored securely, following privacy standards. For details, review the privacy policy.
• Providing Feedback — Tap the three lines in the upper left corner, select "More" and then go to "Customer Service" to submit your feedback.

Help! None of the above answers my question. How do I request additional help? If you still have questions, contact the Customer Service Center.